Facilities Management:
County Hall Worcester

Helping Worcestershire County Council maximise its return on investment in this diverse facility by optimising lettings to DEFRA & HMRC and providing 24/7 facilities management for this major, public facing organisation.

The brief

The goal for this large-scale project was to dramatically improve the visitor, tenant and occupier experience for this ageing environment. The project involved providing a seamless transition between the old reception and the new, energy-efficient facility.

The high-quality refurbishment, was purchased giving careful consideration to the diverse users, who can range from business visitors to happy couples and their guests using the register office.

Our approach

Using our experience and understanding of the environment and its users, we were able to efficiently prioritise the project requirements. By talking to the staff, tenants and visitors of the buildings, we were able to provide a service that considered everyone’s needs.

With methodical planning, we were able to deliver large-scale change, whilst keeping the environment usable and more importantly safe.

Services we provided

  • design and project management
  • procurement and installation of energy-efficient lighting
  • appropriate selection of goods and services
  • service continuity and safety
  • meeting the client's objectives and social policies

The results

A great place to work, a great place to visit

County Hall now has a high-quality, energy-efficient reception that welcomes visitors, tenants and occupiers alike. Our in-house landscaping specialists have significantly improved the environment of the register office gardens and surrounding areas.

  • Energy efficiency

  • Safe and seamless transition of services

  • Landscape improvements

  • Improved user experience