Project management:
Hindlip Park operational communications centre

Identifying the site for a nationally important operational communications centre (OCC), obtaining planning consent, agreeing the project brief, and managing designers, contractors and other professions through to completion and handover.

The brief

The new joint Police and Fire Operational Communications Centre at Hindlip Park, Worcestershire, is part of a regional virtual operations and communications centre housed across two sites.

The challenge was to construct a brand new, purpose-built 37,340 square feet facility to house central communications control facilities for the police and fire services, plus multi-agency operational facilities for work with partners such as local authorities, the Environment Agency, Army - and to ensure no breaks in service delivery.

M&E plant and equipment Hindlip Park

Our approach

This highly sensitive project required us to managed designers, contractors and specialist cost consultants from the initial design and planning stage right through to fit-out and handover. We also handled the project risks, costs, timescales, security, and health and safety issues.

Housing around 200 employees, it was vital that the new communications centre works efficiently and effectively for all users. Our solution needed to ensure that the numerous and complex requirements of the emergency services were seamlessly implemented within the finished facility.

Challenges included obtaining planning permission on a former sports field situated on a green belt site adjacent to a Grade II listed building, and an archaeological dig to establish whether any historic artefacts would be disturbed during construction.

Services we provided

  • design team-led project management
  • risk management
  • pre-planning consultation
  • stakeholder engagement
  • soft handover
  • defects rectification
  • full facilities management services post-handover

The results

Efficient, high-quality facility provides significant savings

Hindlip Hall communications centre was a Police Alliance project, match funded by the Home Office’s Premises Improvement Fund for its level of innovation and collaboration. Work was completed in December 2017 and came in on the revised budget, less than a 2% deviation on the original budget.

  • A high quality facility, delivered on time and on budget

  • Operational efficiencies provide significant savings in running costs

  • Facilitation of a co-location releases significant capital value (£8millon)

  • Ongoing support from the project team ensures a smooth transition into operational start-up